Legal

Privacy Policy

FRAME YYC collects only the information needed to respond to inquiries, manage creator applications, coordinate projects, and improve the service experience.

What we collect

Name, business name, phone number, email, and project details submitted through forms or booking flows.
Creator application details such as portfolio links, social handles, and workflow information.
Technical data required for basic analytics, security, and operational debugging.

How we use it

To respond to inquiries and scope projects.
To review and manage creator applications.
To coordinate bookings, delivery, and payment steps.
To operate and improve the website and internal systems.

Sharing

Information is shared only with service providers and project participants who need it to operate the business, such as booking tools, form providers, payment processors, hosting providers, or approved creators assigned to a project.

Retention

Lead, booking, and application information is retained only as long as reasonably needed for business operations, legal compliance, dispute handling, or future service follow-up.

Security

FRAME YYC uses reasonable administrative and technical measures to protect submitted data. No online system is guaranteed to be perfectly secure.

Your choices

You may request access, correction, or deletion of your personal information where applicable by emailing hello@frameyyc.ca.